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1. Relax The Back - Bellevue
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· 87 reviews
1048 116th Ave NE Ste 110, Bellevue, WA 98004
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Jeannie Nordstrom: I was so pleased at the wonderful service I got from Kris at Relax the Back in Bellevue! He gave great customer service and I am impressed and grateful.Jeannie Nordstrom
Dave M: I recently shopped at the Bellevue location. It started with a phone call to inquire and finished with a very happy customer. I was in need of a quality and ergonomically adjustable office chair. Kris took the original call and helped me order and receive the chair. He is professional, knowledgeable, thoughtful, and extremely helpful. The entire staff is great! Wonderful experience. I will shop there in the future for certain!
Jeff Perkins: Expensive but if you need relief, they can help.
Juan Arellano: I had an exceptional experience with Chris, who went above and beyond to provide outstanding customer service. Their attention to detail, prompt responses, and friendly demeanor made the entire process a breeze. I was thoroughly impressed by Chris's dedication and willingness to go the extra mile. If you're looking for top-notch customer service, look no further than Chris!
Shawn Haydel: This is an awesome store . Their stuff speaks for itself. The place to come if you need a bed or a message chair. The employees are always super friendly
Pin Tan: Helpful staff
Brendan Williamson: Great selection of massage chairs, elegant recliner chairs and very ergonomic office chairs.
Michael Tibbitts: Nice intelligent people, and high quality products.
Ian Morris: is incredibly knowledgable and happy to answer any questions about their products, which are also excellent and well worth the investment.
Lin: Hale is great!
Kim Keyes: I am very happy with the Relax the Back store in Bellevue, Washington. Thrilled might be a better word! I purchased a bed, desk, and desk chair. Everyone there is excellent at product knowledge and customer service to include even the furniture deliverers. My needs were front and center and we also had a lot of fun selecting my pieces. Lastly, I thought pricing, especially for the bed, was quite reasonable. I would highly recommend Relax the Back! Kim Keyes
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2. La-Z-Boy Furniture Galleries - Tukwila
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· 338 reviews
17305 Southcenter Pkwy, Tukwila, WA 98188
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Christine Willis: Mark was very helpful and friendly. Easy shopping there.
Steven Knutson: Sales people were friendly and helpful.
Tinna Lacey: Wow! They sure have a lot of recliners which is why my Soul Sister and I was there. Also did some window shopping as well while she tested them out. Nice young Sales Associate helped her.
Maria Ossiander: Customer service excellent. The people were very friendly and helpful.
Bill Michaels: First, the store, salespeople are Great. The company has real problems with supply, but in these times, who doesn't. The MAJOR problem I have with store is every time my wife goes in there she buys something.
Sue Tolf: We were satisfied with the help finding the right fits
KJ Karoma: , warranties, and other pertinent info.A note about what we bought - will return for another, more in-depth, review once we have had an opportunity to enjoy our purchases. We purchased 2 recliners. One will be delivered next week, as it was on the floor at the Silverdale store. It was so very comfortable, and hopefully it will be our experience one+ month into its use. The other recliner was not in store, so we test drove the equivalent in the 2-seater love seat. Also very nice. Very happy to save by purchasing on Final Sale, and also happy with the the 5-year warranty.***Updated 8 weeks post-purchase / 5 weeks post-delivery***Both recliners are wonderful! One of us is pending shoulder surgery and the recliner will be most beneficial, especially with the electronic controls making adjustments so much easier. All in all, we are quite pleased with our purchases.
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3. Kasala Furniture - Seattle
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· 46 reviews
1505 Western Ave #400, Seattle, WA 98101, United States
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Eric Greatwood: I love Kasala!!! Companies like this just don't exist anymore. You can tell that everyone who works here truly cares about fitting your home with the right furniture. I am happy with my purchase and will definitely check in with the good people at Kasala when I need a new piece of furniture. If I could give 6 stars, I would. Thank you guys!
Brent Gasway: Excellent products, staff, service, pricing, quality, highly recommend!!
J M: Military Discount + amazing quality furniture
Susan Wiggs: Excellent selection of furniture many different price points. But the reason I'm such a fan of this shop is the service. One of the chairs we bought there a number of years ago broke, and they sent someone out to fix it free of charge. More recently, we had a great experience buying a special order sectional from Patrik. He was knowledgeable and extremely accommodating as he helped us get the perfect piece at the best price.
Aldin John: Excellent furniture shop. Reasonable price and nice quality. Friendly staff and the owner was very polite.
Oliver Jones: Cool stuff
Chris Russell: Nice store, wonderful selection of furniture and the prices weren't outrageous either.
Brian McCleerey: David Jaszewski in e-sales has really impressed me with his communication and helpfulness. Him and many other positive experience at Kasala make me want to keep shopping there.
Jeff Wells: A great example of turning a negative into a positive. I received a product that was improperly made by the manufacturer. I received a very fast reply to my complaint and reached an amicable resolution in one email exchange. The customer service from Kristen was excellent and made up for the inconvenience. I will always support companies that stand behind their products.
Denine Hughs: Amanda is wonderful... so helpful!
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4. Sleepers In Seattle - Seattle
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· 69 reviews
4741 California Ave SW, Seattle, WA 98116, United States
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Kimric Autumn: I bought a Luonto sleeper sofa from them in 2022 and they shipped it to California for me and it was STILL a good price! And Iove love the sofa AND the fold out bed. I put a soft topper on it, though, because it's pretty firm.
Richard: The best selection in town with friendly staff and fair pricing.
Leif Jentoft: was knowledgeable, and they even threw in white glove delivery service
Kristine Stroad Moore: Very helpful staff, good selection, reasonable prices. $100 off if you design your own - takes 6 - 8 weeks
Remus Dumitru: Bought a Luonto couch. The staff was friendly and helpful and respected any requests we had. We didn't want the couch on the floor so they promised they would have one in two weeks. As promised, brand new couch was delivered on time and with no hassle. The delivery guys were awesome too and were very efficient and quick. Couch is impeccable. Couldn't be happier with this place. Highly recommend it, especially since it's one of the few places that have the Luonto brand.
Gina Stacy: I’m very very pleased with this establishment. Beatrice was my sales associate and has fielded many calls from me wanting to know little details about my couch and has been above and beyond sweet and patient with me. The sectional couch w/ full sleeper is so pretty! I hunted high and low and this place didn’t disappoint. Thanks for a great experience!
P.J. Martin Smith: Everyone was extremely helpful and the chair we purchased was perfect in every way. Beatrix was particularly helpful in the selection of fabrics and following up every step of the way
Kate: that has turned out to be well worth it. I am delighted with the sofa; love the fabric and the ease of the mechanism. Kudos to Beatrice, Dustin and John for their assistance in liaising with the delivery company through this process. I have no complaints with Sleepers in Seattle....
Claude Constant: Purchased the most perfect Luonto Sleeper sofa for my space. The staff was truly patient with me as I requested a high number of swatches to make sure that the color would go with my color scheme. The White Glove Delivery Service was also well worth the price as these sofas tend to be heavy because of their sturdy mechanisms.I use it mainly as a sofa in my office/guest room and find it to be more comfortable than the one in my living room. I also napped on it once and was delighted with the firmness of the mattress. My visitors will be very happy.I was a bit worried about purchasing out of state. The next time I will not hesitate to purchase from Sleepers in Seattle. The service and the product are excellent.
John Kvasnosky: We called the store looking for help in getting a frame repair for our 12-year-old American Leather sleeper sofa. Despite its age, it was in very good condition and we wanted help getting it fixed. The shop helped us get in touch with the manufacturer but, unfortunately, its age made getting parts difficult. We went back to the shop, and Beatrice there put us in touch with a local repair person they use who was able to help us get the sleeper quickly back in service. It saved us from having to replace the otherwise good-condition item during what would have been a long, post-Covid delivery delay. They did a great job of customer service!
Cynthia: Nice selection. Friendly staff
Morgan Dreibelbis: We really enjoyed our experience with Sleepers in Seattle, from our initial tour of the showroom, to the delivery. Tom was very knowledgeable and helpful in picking out our lovely sleeper couch. And even the delivery men were very efficient and kind! Our new American Leather couch is comfortable, and we highly recommend visiting Sleepers in Seattle if you are looking for a new sleeper couch!
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5. Crate and Barrel - Seattle
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· 137 reviews
2680 NE 49th St, Seattle, WA 98105
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Faezeh Ashtiani: I called the store hoping for a solution that would be possible without having me to go back to the store. I was hoping they would email me a return shipping label and ship me a replacement item while I ship the open box item from a nearby UPS or Fedex back to their wear house, but they said I had to go back to the shop to do the exchange.I did so and I am still waiting for the replacement Item to arrive to me since they did not have another one in the store.
Jon Martin: Awesome young lady gave a perfect demo of Nespresso machine. Engaging and friendly, great sales person!
s k: Recently, I had the pleasure of visiting Crate and Barrel in Bellevue, and I must say, it’s a haven for anyone looking to beautify their home. The store is brimming with beautiful interior items that not only inspire creativity but also bring a sense of warmth and style to any living space.What caught my eye was the extensive collection of kitchen utensils made from acrylic that mimic the elegance of glass without the weight, making them both chic and practical. Their affordability is a cherry on top, allowing you to elevate your kitchen aesthetics without breaking the bank.Moreover, the store features an impressive array of kids’ furniture, showcasing diverse styles that can cater to the unique tastes and needs of little ones. The variety and quality of products make it an ideal place for parents aiming to create a comfortable and stylish space for their children.A standout feature for me was the design counter. The staff here are not just employees; they’re passionate designers eager to share their expertise. Whether you’re looking for advice on a minor refresh or embarking on a major renovation, the guidance provided here is invaluable.In summary, if you’ve recently purchased a home or are in the mood to rejuvenate your space, Crate and Barrel in Bellevue is a must-visit. It’s not just a store; it’s a source of inspiration and a testament to the beauty of home transformation.
Cat V: This is a great place for furniture and kitchen ware. Top floor is furniture and down below is where you’ll find things like kitchen supplies, table settings, dishes, napkins, table decorations, stuff like that. You’ll get great quality with crate and barrel but you’ll be paying quite a bit for it.
Levi West (W&BM): Fun shopping and browsing experience while waiting for a interview. I found the mortar and pestle I thinking I want but still looking around. Staff is nice and knowledgeable about merchandise.
Kevin C: Excellent store with great customer service! The location is perfect with lots of additional shopping and restaurants of all types within a few minutewalk.
A. Caldejon: Just wanted to give one of the employees at this location an honorable mention. We had an awesome conversation with Stephanie about the espresso machines. She was super knowledgeable about how the machines operated and took time to educate us on the science behind brewing the perfect espresso shot. I loved that she was present and patient. I’d go back to this store just to see how she’s doing.
Kevin Longboy: Friendly and helpful staff
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6. Design Within Reach - Seattle
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· 43 reviews
1918 1st Ave, Seattle, WA 98101
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A N: Whenever I need to grab a $7000 eames chair I stop by
Ricky Romano: I am so happy with my new couch from DWR. Sahar, the furniture professional that helped me was wonderful. She made the process easy and enjoyable, and the couch is perfect. It's very stylish, very comfortable and you can feel how well made it is and how high quality the leather and other materials are. I would definitely buy from them again and feel very comfortable recommending them to friends and family.
AV Goodsell: Beautiful showroom as always. Also I appreciate that the staff here don't mind when I have brought my children in. We do appreciate design in our home so it's important they learn how to behave respectfully in these types of beautiful places
Logan Craig: I had the pleasure of working with Stephanie who went above and beyond to help me for nearly a year with an Eames Aluminum Group Chair that had some shipping issues. Stephanie’s knowledge of the products and her customer service was second to none. Stephanie helped me in resolving shipping damages and making sure the final product was in perfect condition. I am extremely grateful for her help and highly recommend Stephanie and Design Within Reach for anyone in need of a high-quality piece with exceptional customer service.
Giselle Tam: Cute showroom. Staff was nice and not pushy.
Millie Kwan: is fairly large and has a good amount of their furniture. Nice to be able to try furniture out in person since buying blind is difficult. The sales person did ask if we needed help but did back of when we said that we were just looking. Can't wait to get pieces into our home since it's a great fit for the intended space.
Ayanda Masilela: I haven't purchased from these folks yet. Rather, I found a used Knoll LIfe Chair and the manufacturer directed me to DWR for local repair services. I've been working with DWR's customer service team for some time now trying to locate a replacement part for my generation of the chair. It's been quite the quest, indeed.Here to express my appreciation for a service team that is supporting the maintenance of a product that they didn't process themselves. It's left a very positive impression on me as a customer that they've been willing to help with this oddball case. It also reinforces that the manufacturer and its affiliates take lifelong product care seriously. Here's to hoping we can find the parts. Thank you regardless!
R Kaur: The store has a very personalised no nonsense customer service style which I appreciated, letting you walk through the store- the design associate would come over to help you out every few minutes, in case you have questions. After we shortlisted a few products Renee sat down with us and helped us with the shipping timelines before we ordered, along with recommendations for other pieces which we decided to think over before purchasing. Since these are high value purchases having someone work with us was wonderful. I highly recommend coming into the store rather than ordering online esp. to have a look at the visual merchandising to identify your particular style and inspiration for how you may want to set up your home.
David Frederick: and decided to stop by DWR. I ended up purchasing a dinning table and chairs. After some issues with the table, two replacements later, I now have a story to share of what excellent customer service is all about. Stephanie Blom at the Seattle location was wonderful through out the process
Ryan Cox: Although the office chair I purchased didn't alleviate my specific physical health problem as I'd hoped it would, I still had the best possible experience in ordering and, unfortunately, also returning the chair. Renée was consistently responsive and helpful.
Jose Luis Salas: Excellent place if you want to renew your furniture or redecorate your house, very large and select inventory, easy parking, friendly attention
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7. Kasala - SODO Outlet - Seattle
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· 138 reviews
1946 Occidental Ave S, Seattle, WA 98134, United States
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Roger Probert-Baker: Good prices and friendly helpful staff.
Paul Tidwell: Selection of well-made midcentury modern furniture and accessories. Helpful staff. We found a great leather sofa for under $1000.
Susan Fox: Huge shout out to Dave and Ashley who managed to assemble my troublesome wine rack today. Many thanks. You guys went above and beyond.
maggie rodriguez: also they gave me some more seattle recs since i just moved from out of state!love my couch and couldn’t have wished for anything different! thank you, rook!
Nadeen Ruiz de Larramendi: Quality furniture at great prices. Excellent service. Very happy with my purchase. I’ll be back!
Kerry MacAndrew: Mid-century vibe furniture; both new and customer returned. Very kind and considerate staff.
Melissa Sweet: These guys are the best! Bought a bed frame in 2018 and after a recent move discovered that I had misplaced one of the fasteners. Reached out to support and after confirming my order David was able to set some aside to pick up. Amazing customer service, thank you so much!!
Bruce Meyers: Nice selection of modern & contemporary furniture. Good place to look for bargain items that customers have returned. We saw several wonderful chairs and sofas that looked like new, but were unpacked and returned. Sales staff was very helpful and professional. The store just didn't have the right sofa for us.
Honi Harrison: I wanted to take a moment to personally thank DAVID at your Sodo location, for all of their help yesterday.Knowledgeable, fast, engaged & friendly; A real class act & credit to your store.
Edward Gallagher: Found a great leather office chair.
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8. La-Z-Boy Home Furnishings & Décor - Issaquah
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· 212 reviews
628 Front St N, Issaquah, WA 98027
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lorraine damman: We worked with Bruno. He is so knowledgeable! He gave sound advice and helped us find the perfect furniture, even with pet friendly material. La z boy furniture is very high quality. We have gone with la z boy for over 50 years and the quality has always been excellent.
Jeff Shiu: Excellent customer service. I think LaZBoy stores are mostly the same, to me the service is what matters. Our electric recliner has broken twice in under a year and Veronica, the store manager, is very helpful and caring. Instead of deflecting responsibility and just telling me to call the hotline, Veronica stepped up and assisted significantly.To me the after care service is more important than the purchase and LaZBoy issaquah delivers this. Thank you.
Lori Blikre: So easy to work with sales and design. Great furniture choices, even for my large husband. Our living room turned out beautifully.
Linette Cox: Sturdy furniture at reasonable prices. Delivery guys on time and courteous. Have purchased from here multiple times with zero issues.
Sara & Ray Family: Bruno is professional and knows the stock inside and out. Very helpful and kind. He arranged for the in-house decorator to make a complementary visit to our home to help us select furniture for the entertainment room and living room. The decorator , Kathy, is fabulous. Great team of people. Highest recommendation.
Janina Madden: told me that they had an interior designer that would come to the house and give some advice, I took her up on it and it really was helpful. Kathy listened to what we wanted and helped us pick out fabric, a rug and sofa. Very reasonably priced too. Excellent service , thanks guys.
Diana Beach: Nice saleswoman, didn’t bother as we looked and answered our questions and the sale was completed quickly and efficiently.
Tristan & Erica Smith: We had a wonderful experience at the issaquah store. All employees were friendly and helpful in finding just what we needed for our family!
Scott Merritt: Salesperson was very professional, made sure our questions were answered but gave us time to try out all the chairs and didn't hover. We were very happy with the overall experience. Looking forward to getting our new chair in a few weeks.
David Levesque: The salesperson was very helpful and made the experience very positive.
Kevin Bear: Bruno was extremely knowledgeable and helpful. Definitely not pushy. Would go back again I needed another piece of furniture.
Kirk Haenke: Bruno was very knowledgeable and was not pushy. We already knew what we basically wanted and he only guided us through different selections. Enjoyed it.
TAMARA PETERSON: Kathy and Skye were, are, great to work with. We haven’t received our furniture yet, but the experience has been professional, no pressure, letting the product speak for itself with options galore
Nita Marbach: Skye was extremely helpful in helping me choose a chair. I appreciate Kathy coming to my apartment to help me pick the right color of fabric. I appreciate Eva’s help.
Jen M: Bruno was great. Thank you.
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9. Modern Design Sofas - Seattle
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· 34 reviews
2000 S Jackson St, Seattle, WA 98144, United States
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Robin Harrison: We had originally ordered a similar sofa from Apt2B, which is a national major chain, and with a promise of 4-8 weeks delivery time, and no couch after 5 months with no real delivery date in site, we got our money back from Apt2B and headed to Modern Design Sofas here locally in the Central District.BOY, are we happy we did! Service was absolutely fantastic, it was so nice to get to feel them out in person, and the delivery time was VERY reasonable and our sofa is LUXURIOUS. It's my dream couch and all our friends are obsessed.10/10 would recommend them for your sofa-purchasing needs.
Aaron Bloom: Very helpful and knowledgeable!
Don Caffrey: Spectacular sofa, great service, super quick from order to great delivery. The team was extraordinarily helpful and never overbearing in the process. Very happy as customers.
Eric Jacobs: .
Rumi Tsuchihashi: all needing the same couch to feel “right.”In the end, one of the floor models perfectly satisfied our needs
Mike Sousa: I am extremely pleased with the service I received at Modern Design Sofas. Josh was great to work with and was patient with me as I took about 3 weeks to mull over some decisions about the size of the sectional and the fabric choice. There was never any pressure whatsoever. He was very helpful in letting me know things to consider when I was deciding on a fabric and gave me several samples to take home to consider. He was also key to me picking out the correct color for the legs that would go best. In addition to the great service, MDS has a very smart and sharp array of designs and styles. I shopped around at several other stores I would always typically go to in years past but I kept coming back to MDS.
Kevin Norton: Shopped every furniture store in Everett to no avail, first couch we sit on at Modeso was the One. Just received a few days ago and we couldn’t be happier, 10/10 would recommend.
Jill Bender: Many of our friends have enjoyed their Modern Design sofa for years. We did our own assessment of sofas available and found the quality and design of the sofas perfect for us. We are very happy with our new sofa and the service was excellent.
Bruce Meyers: Very unassuming store that is jammed full with sofa's & chairs. At first, I thought that most of the designs and colors were not right for my son & his wife. However, two sectionals caught our attention. One had a desireable contemporary design with nice fabric. The second one had a better design and the sofa was about 10 inches wider than the other one. However, the fabric was all wrong. Josh was so helpful when we told him what we were looking for in terms of design, colors, and durability. He showed us several other fabrics that ticked all the boxes for both color, texture, and durability. To our surprise, Josh showed us how we could customize the sofa with a better fabric for no increase in price. We could select the color of the wood legs and for a modest fee we could add 6 button tufting to each of the three sofa back cushions. Both the back and seat cushions were fully reversable and could be serviced at the store if anything went wrong in the future. All of this could be made for us in Los Angeles and delivered in 4 to six weeks. We looked at several chain furniture stores and another local store. Modern Design sofas had the best quality and prices compared to the other stores. We bought a high quality customized sofa with the lowest delivery cost for about what we would have paid at a higher end chain store. Their sofa didn't compare in terms of design or base price fabrics.
Nate Tepp: We got a beautiful couch at a great price and received exceptional customer service from Josh. Highly recommend!
Tamara L.: and ottoman, Mija Extension Dining Table and the Ericka Sideboard. Next is the painting and then my living and dining rooms will be perfectly set. Did I mention how wonderful it is to work and partner with Anthony?
Kate Charlton: We ordered a custom curved sofa for our midcentury home and we couldn't be happier. Not only did they have an impressive array of fabrics to choose from but the quality, craftsmanship, comfort, service and delivery all exceeded expectations. To top it off, it arrived in only 5 weeks and it was made in the US. We will be in need of another sofa for our home and will absolutely come back to Modern Design Sofas! Couldn't recommend more highly.
Jean-François Desgagné: We bought a sectional in sale for about 1500$ 7 years ago, and used it pretty much every day. It still holds great, for most part feel like it was purchased yesterday.
Ronald Covin: There is no need to buy a sofa on line !Modern Design Sofas are1 Made in USA Los Angeles2 Quality frames ,fabrics ,and construction [ Lots of choices for your custom sofa]3 Local showroom4 No pressure ,helpful sales associates5 Fair pricing, great value ,and fair policies6 Fast delivery within the quoted delivery time7 5 star professional white glove home delivery, on time, great tracking on line. Best delivery service we ever had.8 As good a purchasing experience that we have ever had!
Julie Busch: as well as larger modern spaces. Most retailers cannot. The price was great and I got exactly what I wanted in a high quality well-designed item, in what looks and feels like a custom fabric, for easily half the price of anywhere in Seattle or generally online. They have a brick and mortar location downtown with design assistance, but you can also order everything online and the owner will contact you about delivery and choices. My custom sofa bed was here in just three weeks.. This store is a well kept secret.
Laura K: . It was easy to schedule delivery, the delivery company brought it up a steep staircase and took away the packaging. It's held up to my dog no problem. This year I easily switched out the legs for some I bought on etsy which changed the vibe of the couch. I love that the couch is US made, and sold by a local seattle business.
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10. Room & Board - Seattle
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· 100 reviews
2675 NE University Village St, Seattle, WA 98105
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Sam Lake: I shopped around for a new couch, and I was very pleased with the customer service and selection at Room & Board. Specifically, the designer Abigail, was extremely knowledgeable and helpful while she patiently guided me through my decision. It was a great experience!
kathyrn Palomino: Good Friday of mid-century modern style furniture. Very helpful staff
Charlene Madrid: Just left the showroom. Lindsey was incredibly helpful. Very knowledgeable and great with design suggestions. I am so glad we went in-store to decide on our couch. Thank you, Lindsey!
Jeff Liao: Daniel and Paul from the moving team were friendly and professional. They not only helped me move the couch I ordered into my home but adjusted the various parts so that it functioned properly and smoothly. Much appreciated guys!!
윤씨Junho&Yuli: The furniture is very comfortable, the sofa cushions here are my favorite!🎈🎈
Sara: We've purchased 3 items at Room & Board, one of which was for our daughter because we liked our Deco Sleep Sofa so much. Service was very good particularly for the Deco that required some set up. They do charge for delivery but really worth it because it's very personalized and the delivery personnel really know the products. Room & Board is one of the few retailers that when you complete a survey, you know they read it. For the most recent coffee table purchase I had a question and a comment. I received a response just a day later. While not expected they went above and beyond in response and action. I would whole heartedly and confidently purchase at Room & Board again.
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11. Couch - Seattle
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· 31 reviews
5304 Ballard Ave NW, Seattle, WA 98107
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Graeme Williams: The sales people were wonderful at guiding me through all the choices to make the perfect couch for me. They steered me towards velvet to handle cats as well, which I hadn't thought of before. I've had it for 6-7 years now and it still looks about as new as when I got it delivered, despite being routinely puked on by my cats.
Heather A Adams: I would definitely 100% go back here.
Patti Wilma: is exactly what we wanted. Plus made in the US!
Willene Jaqua McRae: If I could give 10 stars, I would. My husband is the pickiest human being alive when it comes to comfortable furniture. Allegra helped us through many visits and many decisions. We are thrilled with the results. Gorgeous craftsmanship, and the most comfortable couch, and big chair/ottoman lounging we've ever had. Thank you COUCH. Thank you Allegra. We are in love with our new living room.
Sunrise Erickson: An amazing balance of style and comfort. Our new sectional is our second custom couch and it is sink in comfy but maintains its shape when we get up. Love it. Service in the store and final delivery was helpful and efficient.
Paul: After struggling for weeks to find a couch we liked that would fit our space, we randomly stumbled on COUCH and it was a match made in heaven. We worked with Rosie who helped us custom design our size, shape and look. It was worth every penny and the wait - we've never experienced a comfier couch. Rosie was amazing and communicated updates regularly throughout the process. 10/10.
Daniel Au Yeung: We stumbled upon this store during a stroll along Ballard Avenue. And I’m glad that we did. We purchased a custom sofa for our new home 2 years ago. It has held up well and it is still as comfy as the day we got it.
Matthew Haave: Great selection of high end custom furniture. We picked up some mid century modern "z-chair" style chairs.
Jon Sullivan: Worth the wait! Our new sectional is beautiful - it matches the spec we worked out with the Couch team perfectly, and the build quality is excellent. The Seattle store had everything we needed to figure out exactly what we wanted.Our only problem with it is that our dog also agrees the couch is phenomenal, and he's decided to make it his new bed.
Deborah Harvey: to make sure shipments if materials were not impacting delivery. I'll update this post through receipt, so everyone can see how bad their time estimates end up being. We knew this could be an issue worth other people who wrote reviews. Hopeful that it will be a good quality sectional as noted by other reviews. I'll wite about that too as it comes in.Update: I see the response below and agree that the store should have a chance to fulfill the contract. Quoted end of April would be outside that promise and verbal estimate was before the promise date. Still an honest account of what we experienced to date. Glad you are paying attention to our reviews as I see other experiences like ours. More as our order progresses to see if the estimates hold true to form. Right now 3 stars out of 5 which is neither negative nor positive as I noted good order experience but bad updates and estimates. Guess you can earn the other stars on delivery follow through.Last update: Couch delivered on April 1st. Great construction and easy delivery arrangements. I even arranged to have them take away the old couch. Excellent!
Cornerstone Health & Fitness: Couldn’t be happier with the entire process. Friendly, knowledgeable staff so professional. My couch arrived on time today and I absolutely love it!
Brian Derr: I love this place. They will customize just about every aspect of a couch which, for a very tall guy like me, is a godsend. The staff is helpful and not pushy. Be prepared to spend more time than you expected squabbling with your wife over the fabric style and color. 😁
Andi Belousek: Customer service was great, options for construction are excellent. Show room itself was clean and had a good representation of different materials to sample.
Alene Bostwick: . We walked in to have a look and ended up buying 5 pieces of furniture.
Tara Pierce: Richard is great! Love my new sofa bed. Called him on Wednesday and it's in my apartment Friday!!
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12. west elm - Seattle
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· 251 reviews
2201 Westlake Ave Ste 100, Seattle, WA 98121, United States
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Levi West (W&BM): Feels comfortable. Not sure yet if it's the direction of what I am looking for yet but staff is nice and helpful and is comfortable to just shop around.
Andrea Stowell: . We were notified that it would be delayed one month in December, but we still got it on time. I was super pleased to be able to schedule a delivery date the same week we got the email that it arrived in Kent. Their third-party delivery service through Ryder was a bit disappointing compared to other white-glove deliveries we've had, but not a huge deal.So far, we love this couch and would highly recommend it!
Christopher Pxttx: I just moved from Manhattan and this location blows the DOORS OFF of what we had in Columbus Circle. Great team, friendly, helpful, and I just felt appreciated. The atmosphere helps you feel 'creative'.
Jessie Chiem: Austin was such a pleasure to work with - amazing customer service and experience. I had a complicated order due to shipment issues with my table, and Austin was able to quickly rectify the situation. He really saved the day and my experience with the brand.Thank you, Austin!
Ann Derise: Jym was amazing!!!
Navya Prakash: At the moment of posting this review, I am yet to receive this order. It’s currently scheduled to be delivered in few days. So this review is not about west elm products, but about the store, specifically the store manager Austin. He went above and beyond to help us. He is fantastic and genuinely cares about his customers. If you were to place order with this store rather than online, rest be assured that they will try their best to rectify.
Sherry Fan: beautiful designs, on the pricy side.
Komal Agrawal: This place has a great collection and it includes the serve ware too!
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13. World Market - Seattle
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· 735 reviews
2103 Western Ave, Seattle, WA 98121, United States
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Samarth Savanur: Good shop. Have almost everything.
Alexei Islas: Me and my wife visited this location in Seattle and we were left very satisfied. From the entrance you are met with so many different things to look at and buy. It is a very unique store, and has a wide variety of different things to choose from, and not only talking about what, but where as they have many thing from out of the country to choose from. The store is pretty clean as well as the bathrooms, the employees were nice and helpful. I do recommend coming here and taking a look at the many things that they have at this store.
understanding Ruth: Excellent online shopping experience. Products better than expected and the packing was all recyclable paper no plastic
Danielle Khoo: Store is very clean and organized. I stopped in on an impromptu visit with an 8 week old baby and ended up with more than a handful of products and then baby started getting fussy. Stan helped me take things to the register as well as push through an online order I had placed for pickup and then he helped me bring all of it to my car! Such a great experience due to Stan’s awesome customer service. Thanks Stan!
Paula Stokes: Great selection and wonderful staff!
Judy N: This place is fantastic for food and unique gifts.food and unique gifts.
William Case: Cost Plus World Markets are always fun to shop in. They have such a fun variety of food, drink, home decor, and gifts. This location is no exception. It was a great stop for wine and pasta. It also wasn't too crowded on a weekday!
Kelli Brown: Imma love this place
Baxy Capener: I love this place. So much variety. Things you didn't know you needed.
Panos Giannopoulos: I like this shop, it has good selection of European products at decent prices, and the staff is usually friendly and helpful. If you become member you can enjoy discounts and various offers.
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14. Tirto Furniture - Seattle
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· 21 reviews
1908 E Mercer St, Seattle, WA 98112
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Benjamin Manne: I bought our patio furniture from Tirto about four years ago and it looks as good as it did the day they delivered it. I don't think they usually deliver, but they were happy to help me out since I live only a few blocks away. Top service and excellent people. Very competitive prices for the level of finishing and craftsmanship. I stop by occasionally just to see what new and beautiful piece they have in. A neighborhood gem!
Debra Brandt: We just picked our custom order, and we couldn't be happier with our purchase. The coffee table is gorgeous, the workmanship is exceptional, and the customer service was top notch. This is the first of many purchases we'll make from Tirto.
Vicky Hollingsworth: Love our furniture from Tirto! Thank you Chris and the Tirto team. The attention to detail and care put into every piece is evident. We also love going to the store and getting inspired.
Snow Zhou: We stumbled across this furniture store while on our way to a restaurant and this place is such a gem!! Loooved the style, each piece looked so unique and the items are hand made by the owner themselves. They also very reasonably priced comparing to other stores. Highly recommend you to check out this place if you’re in the neighborhood or in need of some new furniture items!
Jessica Roush: Great store. The coffee table I bought has weathered two kids and a dog really well!
Stefa H: Chris is very responsive and very helpful! We get so many compliments on our table. Plus Tirto really takes care of customers. We had a small crack in the table leg, and Ed came out to us and fixed it. So kind and so helpful. Highly recommend!
Megan De Robertis: I ordered a custom buffet from Tirto. Chris, the owner, was extremely helpful. He, helped me figure out the design of the buffet, was always quick to respond to my zillions of questions, and sent me regular updates on the progress of the piece as it was being built. I couldn't be happier with the result--it is gorgeous. The price was quite reasonable, especially considering the exceptional quality of the materials and craftsmanship, the amount of work that was put into it, and the fact that it was custom-built. Thanks!
Meredith Hansen Favero: Chris is amazing! He helped us through purchase and finishing a dining table from his lovely shop. Unfortunately, we noticed a few flaws in the wood. He quickly sent out a specialist to do repairs, but we decided that it needed replaced. He was so cooperative with us through this process and even offered to have it picked up since we don't have transport for the table. We look forward to having Tirto as a resource for quality service and furniture in the future!
Jordan Becerril: Absolutely love this store, and amazing service, I had bought a table that I loved, and while moving had an accident and the table was broken and I thought it was a goner, but I brought it in and they fixed it for free and it looks amazing. Couldn't give a stronger recommendation for this store.
Michelly Calzadilla: Cool furniture store that's a lot larger than expected, but pretty far out of the way. Almost everything is wood with neat designs and decent quality. There were a few things we saw, but quite a bit was proportioned for a house moreso than apartment living. Prices were in-line with what you'd expect given the quality and designs. I would have appreciated more variety in colors and materials. I recommend checking it out.
Renee Staton: Excellent quality and design. Excellent customer service.
Priscilla Mayberry: Great furniture and amazing service. Highly recommend
Christina Calbom: Tirto is amazing for one of a kind, quality pieces. The perfect combination of elegant and rustic! Great place to look for unique wedding or housewarming gifts!
India J. Ornelas: Great selection of interesting furniture andngreat customer service!
Heidi L.: Beautiful solid wood pieces that fit with almost any style. High quality construction and finishes. I have at least three pieces, which are very affordable for the high quality.
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15. Retrofit Home - Seattle
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· 74 reviews
1103 E Pike St, Seattle, WA 98122, United States
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John Victor Calabig: We have been on the look out for a clock that will fit our aesthetic and style and we found it here, and it’s reasonably priced.
Jonathan Mathews: FANTASTIC INTERIOR DESIGN SHOWROOM . GREAT UNIQUE HOME DECOR AND FURNISHINGS . FRIENDLY SERVICE . GREAT PLACE FOR GIFTS .
Anthony Ramirez: Great staff, kind, generous, and ready to help you buy that sofa.
Christine estudio luz: I love this place. It’s has a small town feel with friendly owners and staff who are super ready to answer questions. I needed a couch right away-and for not being a huge store I found a great selection. Places like this need to be supported or else we will end up with nothing but Amazon. Shop local! I’m a happy new owner of a gorgeous blue sofa.
Cayla Bevan: I love this place. The staff are amazing and so sweet. They have the coolest rotating selection of stuff, and I always buy birthday presents here. Candles, sunglasses, books, cards, furniture, home goods.
VOSSKALEIGH: i love love LOVE stopping by retrofit to browse what fun items and knick knacks they have in that week! my personal fave have got to be the sonny angels, jellycats and fun stickers they have. absolutely a must to stop by if you’re in the area and see what you can find (:
Adam Litzenberger: They have what you’re looking for.
Nick Totin: Oh. My. Gosh. You must go in this store. Have a look 'round. Buy the cutest thing you see. I saw a water pitcher with a snake wrapped around it and I thought about it for two days. I walked an hour back just to buy it. Everything is beautiful here and the staff is perfect. You can buy so many cute things and put them all in your home. Which is what you deserve.
Joanna C: Super fun shop to wander and explore in. They always have unique and cute stuff. It is very pricey though. But worth the experience even if just to browse
m8te: Retrofit Home is our favorite place on Capitol Hill to shop for unique gifts and quality home goods.
Michelle Zaporojets: Love this place! Bought 2 very reasonably priced pots here when I first moved to Seattle and they’re now my favorite.
อํานาจ สุขนิมิตร: They have a great selection and I looked everywhere.
Holly: Retrofit Home, a unique store located in Capitol Hill, Seattle. Retrofit Home is more than just a furniture store; it’s a mini-department store with a sophisticated, fun, and edgy aesthetic. If you’re in the Capitol Hill area, be sure to check it out! In addition to furniture, you’ll find home goods, kitchen essentials, and unique gift items. The every day books were my favorite collection to browse through. Quirky and funky, Retrofit Home sells lots of items you won’t find anywhere else. While their products aren’t cheap, the quality and uniqueness make up for it. Even their sale items can be fairly expensive, but they’re worth it if you want something special. I told the employee I loved their store and the vibe was so inviting and if I had more time I’d probably buy a lot more! So, if you’re on the hunt for distinctive furniture, home decor, or delightful gifts, consider paying Retrofit Home a visit. It’s a gem in Capitol Hill!
16. Roche Bobois - Seattle
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· 16 reviews
1922 4th Ave, Seattle, WA 98101
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Carol van der Harst: Fine design and services. Staff knowledgeable and helpful
Erica: Roche Bobois were present so we were already feeling at home. Mom found a beautiful "dolphin" leather/wood/chrome chair by Cedric Ragot, French industrial designer. Well worth the $6k+ including ottoman. It's really a sweet feat of fluid architecture, creating motion within the wood and outward. Or as I call it, a leather chair with a PORPOISE!
Hemanshu Parwani: Great furniture, excellent fabric choices. Excellent customer service.
L Bernard Cancino: Cha-Ching !!! Great furniture !!!
M. C.: Luxury items, professional staffs
Rohini Ishwariya: Beautiful furniture, limited but exquisite. Loved the modular sofa but it is extremely over priced.
Jose San Martin: Were just opening new store kind enough to let us in. Wow furniture. Ask for Martine
Western Monument: Awesome store, Roche Bobois best of the world, very professionally managers, good 2 levels plan at store
L.Bernard Cancino: The best place to let creativity become reality
Amy Iverson Realtor: just received our sofa. OMG i'm in love. thank you so much for everything... you know who you are!!! cant wait to come in when i get back in town next month to invite you to my house to show you... and yes you were right it does bring out my eyes!!!
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17. Crate and Barrel - Bellevue
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· 153 reviews
555 Bellevue Square, Bellevue, WA 98004
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18. La-Z-Boy Furniture Galleries - Silverdale
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· 203 reviews
3108 NW Randall Way, Silverdale, WA 98383
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19. DIGS - Seattle
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· 49 reviews
2002 NW Market St, Seattle, WA 98107, United States
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Emma Hayward: x
Jeff Hirsch: If you're looking for specific products. They likely carry it.
Paul Tidwell: Shop full of gift ideas. This is my go-to place to find something nice for people who have everything already.
James Nguyen: Great service and competitive prices, I highly recommend buying quality modern contemporary furniture and home goods from this store!
Lily J: Great place for gifts! Unique selection of home goods of different types. Lots of cool products and brands I had never seen before.
Julann Hill: I love this Ballard shop full of one-of-a-kind, curated treasures. I always find something unique. A great spot for gifts, housewares, cookbooks and more.
E R: Seriously love this. Perfectly curated.
Kaitlin Losansky: Lovely store with unique goods and a welcoming, comfortable vibe
Kristen H: I wasn’t sure these magnetic print holders would work for thicker weavings. They let me take a floor model home to try so I could return it if it didn’t work out.They’re not perfect but they work for what I’m looking for. Their flexibility to let me try sold me on these. Thanks for your help!
Alexandria Bodas: Love this store-- I could spend all day here. Great selection of cards, gifts, books, and so much more.
Bruno Ruiz De Somocurcio: Cute gift shop, lots of interesting stuff. Most of it isn't marked up much at all but the taste is a little high end so it'll cost you. But if you are looking for a gift for someone, it's pretty good stop
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20. Blu Dot - Seattle
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· 19 reviews
401 E Pine St, Seattle, WA 98122, United States
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John Victor Calabig: I have been looking for a piece with a pop of color for the longest time and I found it here. Since it was the last piece I got it at half off. Great place for specific pieces that you might need to complete your home
Kirkland Dad: LITERALLY dropped the cartons containing our items off the back of their truck rather than take the time to use their liftgate. When I commented on this, they said "this is how we always do it - the items are well packed, and this saves us time." Well, OK - when we received the items inside our home, two of the items were damaged
Jaden: I didn’t buy any furniture but the lady there was soooo cool and recommended my friends and I some great spots to check out in the city! — we did and loved them.
Jingkang: UPDATEI returned the product and received full refund. The process was very smooth.The store is inviting and staffs are quite helpful. My only complaint is about the product quality. The branch table looks really nice in the store, but the one I got is with lots of black spot both on the top and on the side of the table, which makes it look very dirty. It also has a much stronger chemical smell than the other furnitures I bought.
Yü Wu: . The staff was helpful and professional, we had a good experience. And it was such a pleasure to even just look at these beautiful furniture.
jill schnugg: I recently had the pleasure of working with design salesman Brent Rodriguez. From start to finish he was efficient and kept me in the loop regarding the status of the order, shipment and delivery of my sofa. The sofa arrived on time, in perfect condition, and he had to work around the Thanksgiving holidays to make it happen. Well done, Blu Dot. If you are in the market for comfy, edgy, modern furniture - do yourself a favor and checkout this company. You will be happy you did.
Michelly Calzadilla: Nice modern furniture store with good quality and decent price points. The store is relatively large for being located in the city and felt spacious inside with room to walk around. It's mainly furniture with some accessories like mirrors or lamps. I saw a few things I liked and the price points were similar to West Elm. The staff weren't very attentive while we visited. Also, I would have liked to see more accessories. Nice furniture store though - I recommend checking it out!
debra nagel: Beautiful! Original pieces upstairs
Denise Kutnick: Loved shopping at this store! The furniture is modern and beautiful, and the staff is extremely helpful.
Ted M: Great modern collection on the pricey side but worth the price. Very helpful associates.
